Terms of Service

Last updated: May 15, 2026

These Terms of Service (“Terms”) govern access to and use of Slimo3D (including its websites and browser-based CAD tools)—the “Service”—provided by Remairk B.V., a Dutch private limited company (“Remairk”, “we”, “us”, “our”). By creating an account, clicking acceptance, ordering a paid subscription, or using the authenticated Service, you agree. If you do not agree, do not use the Service.

These Terms are business-oriented. Consumers may have mandatory protections under local laws that prevail over contradictory clauses—to the extent such laws apply. See governing law below.

1. Interpretation

Customer / you: the individual or entity entering these Terms.
User: any person operating under your account credentials.
Documentation: product descriptions released on Slimo3D pricing pages and help areas.

2. Eligibility & Accounts

You affirm you can form a binding agreement and—unless local law dictates a higher threshold—are at least 16 years old.
Maintain accurate registration information and secrecy of passwords or OAuth linkage. Promptly notify legal@slimo3d.com of suspected misuse.
We may deny or disable accounts impersonating third parties or breaching lawful use obligations.

3. What the Service does

Slimo3D offers browser-assisted inspection, bounding-container analysis (for example axis-aligned boxes, oriented boxes, cylindrical fits where plans allow), and export/simplification for compatible CAD inputs such as STEP/IGES, subject to plan limits. Features evolve; quotas, maximum file sizes, and retention windows may change prospectively upon notice consistent with Subscription terms.

4. Your content & intellectual property

Your ownership retained. You retain rights to CAD files/trade secrets you submit except for the limited licence below.
Licence to Remairk (operation). You grant Remairk a worldwide, royalty-free licence to host, parse, analyse, derive outputs, transmit over networks, temporarily cache, encrypt if applicable, duplicate for backup redundancy, enforce usage limits, and deliver results back to authorised users—to the extent needed to furnish the Service and secure it.
No reverse engineering waiver. Nothing grants you a licence to our proprietary software, except for open-source components expressly identified below.
Legality & rights. You represent you possess necessary rights/consents for uploads and indemnify us accordingly (§12).

5. Subscriptions, Billing, Taxes

Fees advertised in euros (EUR)—usually exclusive VAT unless labelled otherwise—for business customers, intra-EU VAT rules may vary (reverse charge).
Billing integrations use Stripe. Card/payment modalities process under Stripe credentials & terms.
Renewals recur until cancelled via the Customer Portal/tools we expose. Paid periods already begun generally remain billed even if partly unused absent mandatory consumer refunds.
We may revise published list prices prospectively upon notice (typically email/on-site)—your continued renewal after renewal date constitutes adoption unless you cancel beforehand.
Downgrades/freezing may prune stored materials per retention tiers—see Documentation.

6. Acceptable use

No unlawful uploads; no infringing, malware-laden, deceptive, discriminatory exploitation against others.
No attempted circumvention of authentication, metering, quotas, concurrency limits.
No large-scale scripted extraction destabilizing infrastructure contrary to communicated technical limits.
No harvesting personal data inside others’ uploads without entitlement.
We may throttle, sandbox, suspend, refuse processing for suspected breaches.

7. Confidentiality stance for CAD uploads

You should treat uploads as commercially sensitive technical data unless you purposely share them. Expect standard cloud operational exposure to our authorised personnel/vendors administering security only as needed—not public disclosure.

8. Reliance on Outputs

Bounding-container approximations, simplifications, meshes, previews, textual dimensions, masses (if surfaced) derive from automated geometry interpretation—they may deviate physically or logically from authoritative CAD authoring tools. Outputs are computational aids—not sole basis for regulated safety/certification/sign-off without independent validation.

9. Suspension / Termination

We may suspend/terminate materially breaching obligations or enduring non-payment stages.
Upon termination cease use—and within any grace window communicated recover exports you still may access unless deleted per retention tiers.
Statutory archiving/fraud logs may linger where required.

10. Open-source software & Online3DViewer

Portions build upon Online3DViewer by Viktor Kovacs, released under the MIT License. We gratefully acknowledge the project; your use of Slimo3D must also respect upstream obligations (retaining notices where redistribution of source artefacts occurs).

The Service may further bundle or interoperate with other open-source libraries (representative illustrative list—not exhaustive—and versions may drift between releases):

three.js — MIT License
fflate — MIT License
@simonwep/pickr — MIT License
driver.js — MIT License
occt-import-js — LGPL-2.1 (repository)

Server-side analytics may utilise components under licences such as MIT, BSD-style, LGPL (for example CAD geometry tooling), Apache-2.0 as applicable—inspect package manifests deployed in your organisation if you rebuild from source internally.

To the fullest extent allowable by each upstream licence, those components remain provided WITHOUT WARRANTY—their authors are not deemed joint warrantors of Remairk’s commercial Service.

If you intend to reuse or fork source code—including merged MIT or LGPL parts—conduct your own compliance review beyond this summary statement.

11. Disclaimer of warranties

EXCEPT WHERE NON-EXCLUDABLE BY LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A SPECIFIC CAD WORKFLOW ACCURACY, NON-INFRINGEMENT OR UNINTERRUPTED ERROR-FREE AVAILABILITY. REMAIRK DOES NOT WARRANT OUTPUTS MATCH YOUR CONTRACTUAL OBLIGATIONS TO THIRD PARTIES.

12. Limitation of liability

TO MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, NEITHER REMAIRK NOR ITS AFFILIATES, DIRECTORS OR SUPPLIERS ARE LIABLE FOR INDIRECT, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, SPECIAL LOSSES, LOST PROFITS, LOST GOODWILL OR DATA LOSSES—even if foreseeable.
AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF RELATED EVENTS IN ANY TWELVE (12)-MONTH WINDOW IS LIMITED TO THE GREATER OF (i) TOTAL FEES PAID BY CUSTOMER TO REMAIRK FOR THE SERVICE during that window EXCLUDING PASS-THROUGH TAX/chargebacks refunded or (ii) EUR 100—for free-tier dominant usage—unless mandatory law sets a higher unavoidable floor.
Deadlines reliant on SLA-style guarantees do not arise unless expressly written in a separately executed Enterprise agreement.

13. Indemnity

You will defend, indemnify, hold harmless Remairk from claims, regulatory penalties (to indemnifiable extents), liabilities, settlements, fines (non-criminal proxies), reasonable attorneys’ fees tied to allegations that Your Content violates third-party rights, trade secrets statutes, exports controls you breach, misuse of integrations, or fraudulent payment instruments—except where attributable solely to our wilful misconduct as finally adjudicated.

14. Compliance & export

You warrant compliance with applicable export/regulatory lists when uploading/processing aerospace/defense controlled geometry. Responsibility for classifications remains yours absent an explicit paid enterprise compliance engagement.

15. Third-party services

Stripe, Google OAuth, hosting vendors govern segments of workflows under their supplemental terms—we are not liable for outages solely caused by regulated third-parties absent gross negligence remedying failover.

16. Force majeure

Neither party breaches for delays stemming from uncontrollable catastrophes, critical cloud regional faults, sanctioned cyberattacks beyond reasonable contingency if timely notice & mitigation efforts exercised.

17. Changes to Terms

We may revise these Terms materially; updated posting + email for paying customers may suffice. Continued authenticated use afterward constitutes renewed acceptance excluding changes rejected where law grants veto rights.

18. Miscellaneous

Governing Law: laws of The Netherlands; exclusive jurisdiction and venue: courts seated in Amsterdam (subject to unavoidable consumer carve-outs).
Severability / assignment: void provisions shrunk to permissible scope; assignment by us commercially (e.g., corporate restructuring)—customer may assign with prior written consent except mergers.
Interpretation headings: section headings are for convenience only and do not affect interpretation.

19. Entire Agreement & policies

These Terms, the Privacy Policy, the Cookies Policy, and commercial descriptions at purchase collectively govern unless replaced by mutually signed paper/PDF overriding agreement.

20. Contact

Legal notices: legal@slimo3d.com

Annex — MIT License notice (Online3DViewer)

Per the upstream MIT license of Online3DViewer, copyright and permission text below is reproduced verbatim where applicable:

Copyright (c) 2023 Viktor Kovacs

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.